Registered Managers are the driving force in care businesses. To be able to lead by examples, it is important to understand the qualities of a good registered manager. Here’s the lowdown! What traits and skills do registered managers need in care? Empathy and Compassion: Understanding and sharing the feelings of both staff and clients is […]
As health and social care providers across England prepare for the CQC’s Single Assessment Framework, and the changes to how it monitors services and conducts inspections, Care Ideals takes a deeper look into the changes. This transformative approach is set to redefine how care quality is assessed, with a focus on uniformity, person-centred care and […]
The holiday season is a time for spreading love, joy, and creating lasting memories. For residents in a care home, the festivities take on a special meaning, as they may be away from their families or facing unique challenges. Making Christmas memorable for them involves thoughtful planning, creativity, and a genuine commitment to brightening their […]
The Right Balance for Staff Rotas in Care Settings during December During the festive period it is vitally important to strike a fair and measured balance between ensuring staff rotas meet the needs of care services while also taking into consideration the wishes and preferences of staff working the rota. At this time, the needs […]
For this article, Care Ideals have liaised with Neil Grant (Health and Social Care Solicitor; https://www.gordonsols.co.uk/). In less than a year, we have encountered three situations of poor practice related to the locking of bedroom doors, capacity and consent. We felt it could be helpful to clarify good practice on this topic for owners and […]
Having an interesting and varied activities programme in place can make a significant difference to your residents, it’ll enable your care staff to be more focused on care delivery, and it can also help your CQC rating. On many of the crisis management assignments we’ve completed, and on some of the compliance visits we undertake, […]
A care business is only as good as its staff, and right now recruitment is the biggest challenge for many care businesses. The vacancy rate for social care roles in the UK currently stands at around 10%, with vacant posts in March this year being 165,000, with the independent sector having to cope with the […]
My Background For more than 20 years, I’ve developed care businesses, operated care businesses and successfully resolved a multitude of crisis management scenarios. Based on this experience, I’ve thought at length about what could make a significant difference to the sustained success of a social care business, especially for small care groups and stand-alone providers. […]
Is a care business successful because it has a ‘good’ or ‘outstanding’ rating from CQC? Is it because it has high occupancy or high weekly hours? Or maybe it’s due to a healthy staff culture? Most people who have run or managed a care business know that any one of these components by itself isn’t the answer. You’ll understand that all the different parts of a care business such as compliance, care delivery, HR, marketing and finance, must function together seamlessly, to create success and balance for the long-term.
How to Prepare for an Emergency Support Framework Call from Your Inspector I have been working in senior positions in the care industry since 2002. Until 2014 I ran large psychiatric services and successfully dealt with many crisis management and turnaround situations. Towards the end of 2014 I established Care Ideals, which is a consultancy […]
CQC Consultation - The Verdict. Special Podcast from Care Home Management
June 16, 2021
How to prepare for the CQC’s Emergency Support Framework - Care Home Management COVID-19 podcast
May 25, 2020